FlyerTalk Forums - View Single Post - Unrefitted Boeing 738 to 7M8 or densified Oasis 738 aircraft Swap - Seat loss, etc.
Old Oct 16, 2018, 8:33 am
  #11  
flightrisk
 
Join Date: Mar 2001
Location: DFW/PHL
Programs: US CP, UA *G; SPG Plat, Hilton Gold; Natl Exec, Hertz PC
Posts: 623
Just to be clear... I didn't lose my seat assignment, but rather the type of seat. 15D in original (2nd exit row) turns into 15D in Oasis (non-reclining main cabin row before exit row).

I think I know the answer, AA does not even try to re-assign like seats to like seats in an equipment swap.

For example, I know not to book the "B" aisle seat in an MD-80 because it can change to a "B" middle seat on any other aircraft.
1A on E175/190 can disappear when an alternate version is substituted.

So now, on a 738, FC rows 5-6, MCE bulkhead row 7 and exit rows 14-15 can all disappear on an Oasis substitution and be left with random seats.

It just seems ridiculous to not attempt to keep customers in a similar seat to what was booked, especially when there is an obvious equivalent seat.

And yes, the Oasis aircraft are ridiculous.
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