Originally Posted by
Maelstrom
I've had a couple of stays at hotels that havent given the full discount.
The Biscotti Italian restaurant at the Sofitel Jinan Silver Plaza - only a 20% discount for two people.
The Vancouver Grill at the Fairmont Nanjing - a 30% discount for two people, though they did a least tell us about this at the time we made our booking.
What can we even do in instances like this? Because the hotels and owners have the right to do this, right? At the very least, on the TablePlus/Accor Restaurants page, each restaurant should have the Accor Plus dining discount rates listed so that a member knows what to expect.
Though, we do know to expect a complete mess, as @
gilbertaue stated
being a+ member for years, i already become very cautious, will always ask about dining benefit before i consume anything, but still being trapped by hotel own way of making policy now and then
last year when i was dining alone at sofitel singapore city center, staff confirmed 25%, but when asked the bill they told me discount not applicable because i did not consume any MAIN course, dessert and sides not applicable for discount~!