Originally Posted by
Proudelitist
It may not be a WN issue..it COULD be, but it may also be an airport issue or a TSA issue.
It is 100% a WN issue. That is because WN, just like every other carrier, accepts responsibility for the bags it carries. For domestic flights, that is a contract term. For most international flights, it is under the Montreal Convention.
If TSA trashes the bag, if an airport employee runs it over, or if a bolt of lightening incinerates it, the claim is still against the carrier. How TSA and the carrier work it out is up to them, not the passenger.