Originally Posted by
yyz-kin
flying Polaris and united changed our seating assignment. In YYZ they (United) say there’s nothing they can do and to see the gate agent at LAX.
Anyone know if there is a concierge or someone who can help us? I don’t mind a few hours apart but not 17 hours with a stranger beside....
Was there an aircraft swap? Maybe an air marshall was accommodated?
In any case, moving you or your travelling companion means moving someone else who may be equally annoyed at a move. Gate agents have control over seating at some point, and if cabin is full, that point is here.