Originally Posted by canopus27

I'm generally pretty sceptical about passengers who claim to have been treated badly by AC .... but there's something that rings true about this story.

The passenger (a 71 year old woman) found some garbage in the seatback (seems very likely), and after the FA refused to deal with it she placed it on the cart when it next came by.

She claims that she thought the cart would have a garbage container on it (hard to say if this part is true, but it's not unrealistic for a 71 year old infrequent flyer to think that) ... and so she put the garbage on the cart. It all went south from there.

The FA blew up, the plane turned around ... and just to double down, the reaction and claims of AC corporate security strike me as extreme and unproven....

As I said, this story has a ring of truth to it.