Originally Posted by
Duke787
After spending the last couple of years flying almost exclusively DL, I'm finally flying the new "Polaris" service (but not seats) on LAX - SYD in a few days (thanks UA for R space + lower MUA cost).
What is the state of getting the gel-pillow and pajamas? Do I need to ask as soon as I board the plane if I want to make sure I get them or go on a hunt in the overhead bins around me in the back mini-cabin (sitting in 6E)?
Dunno deets on PJs, but current Polaris service standard is every seat should have gel pillow on it when you board.