FlyerTalk Forums - View Single Post - ANA’s Paris branch manager fired after assaulting neighbor on flight
Old Oct 8, 18, 8:32 pm
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Originally Posted by sodaisei View Post
This is a 100% typical corporate Japan reaction
Actually not, the typical corporate reaction in Japan is to send someone out to apologise deeply in front of TV cameras, but actually do little to nothing internally. Maybe an internal review that shows that basically procedures were followed, and apart from the one causing the issue no one was actually at fault.
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