FlyerTalk Forums - View Single Post - 1st on upgrade list (RPU), place available - but no upgrade?!
Old Oct 7, 2018, 5:28 pm
  #5  
WineCountryUA
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Originally Posted by ranshe
I'm 99% sure it departed w/ empty seat in F. The 1K guy had priority over me (we spoke, so I know he was cleared before the delay) - my only question is why I wasn't upgraded w/ an open seat
GA may have been waiting for a late arriving F passenger ("a runner") who missed connection and the GA rushed to get the flight out.
A small chance the seat was marked inop

This happens occasionally and you will get you RPU back although you probably would have preferred the upgrade. You can email a compliant (and if the seat was empty) and get a small ETC or miles compensation.
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