Another datapoint.
Overnight I received 15K points for 3 successful BRG claims, however, Marriott IT does not attached the points to a specific stay which is useless.
How can the screw up the simple things? Its 2018 for pete's sake.
Now I have to follow-up to find out which ones these pertain to and chase the outstanding ones....this all goes back to August with both phone calls and emails to follow-up.