Old Oct 6, 18, 9:52 am
  #371  
zzrayzz
 
Join Date: Jul 2010
Location: 718
Programs: Hyatt Diamond, Hilton Diamond, SPG Gold, IHG Platinum
Posts: 588
Originally Posted by DaveInLA View Post
A family member just was approved for this card and received it. He activated it, then tried to add it to his existing AMEX online account, only to get a message that this card can't be added to that account. The existing account has Plat, Hilton free card, and Old Blue Cash. He doesn't want to create a second login for this card. I have personally seen the message that I couldn't add it to my account after approval, but as soon as I received the card, I was able to add it. But in this case, the card is in hand. What can be done here?
Had same issue. I waited until i got the actual card in the mail and then chatted with amex and they moved the acct to my personal login
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