Originally Posted by
sbiddle
FWIW I haven't seen Air NZ give whole cans for ages (with the exception of beer). Likewise service has always ended about 90 mins out.
I have no issues flying seat only or seat and bag. There is plenty of legroom at the front of the plane and I couldn't care less about paying for a meal on a plane for a 3hr flight.
I think that will be me next time also if I am in Y or not on a widebody with a PE or upgrade option ... food and water in the lounge beforehand, ipad and/or book on aircraft = all done. I get to destination fine and NZ miss out on revenue.
I am not just a flyer however but also an AIR shareholder and these slipping service standards are something I don't like as at the end of the day TT are still major routes for the airline (albeit short haul travel is becoming more like a bus service these days).