Old Oct 5, 18, 2:28 pm
  #271  
cfischer
FlyerTalk Evangelist
 
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Gold, Amex Plat
Posts: 24,186
Originally Posted by JohnneeO View Post
MileagePlus proactively protected my account against fraud yesterday. Unbeknownst to me, my MP account had been hacked, and drained of its miles to purchase gift cards to be delivered to the hackers via email. MP reversed the transactions, redeposited the miles, blocked online access to my MP account, and contacted me.

I had to contact MP in order to reset my PW. After logging back in, I reset my security questions. On my account activity, I could see the fraudulent transactions, and the reversals.

I can't claim that UA is protecting their best customers here. While I am a MPE CC holder, I haven't been elite since the last day of CO on 2/28/2012, and only fly once or twice a year. My mileage balance has been in the low 6 figures, but other than that I am as ordinary of a Joe as there is.
this is how it should be.
cfischer is online now