Originally Posted by
Finkface
The OP has already been told what the issue was. See post
#40 .
There's still a legitimate question here, which is why was the ticket issued? Whose error was it? And once it was issued, should it have been cancelled?
Generally, once I see an 016xxxxxxx number I assume all the ticketing / availability / routing issues have been resolved and don't expect my ticket will be cancelled absent something extraordinary