Originally Posted by
Troopers
Every other month or so, a reservation that's not mine appears on my account. The reservation appears a few days before checkin. Today, a 3 night paid reservation (great rate too using code "Rosewood Hotel and") at La Peer for this wknd shows up. Last month, a one night award reservation at Thalasso. Every time, the Amb agent can't explain it or trace the reservation. The reservation needs to be directly canceled by the hotel. Does this happen to anyone else?