Anyone else still waiting for their points from Aug statement? I called AMEX and claimed their system show transfer successful and ask me to contact Marriott/SPG. So, after (dropped) call (wait/redial) Marriott who said there is nothing they can do as it is AMEX that need to transfer the points in and ask me to contact AMEX. Who should I escalate this to? Any advice anyone?
Thanks.
I received my points from my August statement on Aug 25 (would normally post the 11th or 12th of each month).
Received my points for my September statement on September 12th - so back to normal.
As a data point, I have not merged my SPG and Marriott accounts yet and my points are posting to my SPG amount (new number).