FlyerTalk Forums - View Single Post - AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Old Sep 26, 2018, 1:32 pm
  #357  
tattikat2
 
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,847
Originally Posted by cujo2344
Has anyone gained a status upgrade from the new luxury card? I have shown as earning Platinum Elite on 2 statements now (8/24 and 9/23) and they still can't process me as PE.

I start a week stay today and wanted PE benefits at the hotel.

I'm curious if anyone has been granted the status offered by the Card, Thanks!
Called in myself regarding getting the PE status reflected in my account after statements saying I'd attained it but agent gave up trying to change it and said there was no way to overide the system and that it would take 14-16 weeks!

We both agreed it was crazy that it didn't happen as soon as it was eligable to be printed on your statement but seems there is no work around.

I also have an upcoming trip which would have been great to get the PE perks on.

Oh well...
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