Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: VA Platinum, SQ Silver, TK Gold, Hhonors Gold, Accor Plus Gold, Bonvoy Gold, Radisson Premium
Posts: 1,017
I'm a non TK resident, my latest statement and the app show the 25k/37.5k as the requal levels.
If all else fails - change to Asiana. Very similar levels (40k in 2 years) and the customer service can't be any worse can it?