Originally Posted by
Tiger_lily
CWS, in my opinion, your last sentence should be caught under the non-material clause in Art 82 of GDPR. If you should have been doing work, but ended up spending hours on the phone, bill them for you time.
Is there a standardised calculation to do this type of thing in the eyes of the legal system? Or is it just a case of stating your daily pay (gross or net?) and doing the calculation that way?