Originally Posted by
opalfruit
This is hogwash, right? Knock-on delays carried over from the day before are not exceptional circumstances according to EC261, particularly when the rotation is being operated from an airline's home base. BA could have chosen to run these services on-time with spare airframes, but they chose not to. There is nothing extenuating here as far as I can see.
Does anyone know the address or email address I send a Letter Before Action to?
If the delay was the previous day and the aircraft had returned to London before Dublin then yes that's not extraordinary circumstances. Even if it was, BA isn't exempt from mitigating the impact of extraordinary circumstances, so it's important to go on both lines of approach there (and any other relevant lines of approach). The address is in post 1.