FlyerTalk Forums - View Single Post - Rude FA tries to get Captain to deplane me for asking to make space for my carry-on
Old Sep 21, 18, 8:18 am
Join Date: Sep 2007
Location: IAD
Programs: UA 1K + 1MM; HHonors Gold; Marriott Gold
Posts: 724
Originally Posted by fumje View Post
Ancillary thoughts: 6150 is served by UAX E175. UAX tends to have 'less polished' attendants sometimes that's fine, and they're prone to more amusing banter, etc., but sometimes they aren't yet up with the finer points of service. Additionally, E175 bins, which although adequately sized for rollaboards, are not capacious enough for mainline-style carrying on, especially in F; if you're not first aboard, you may have trouble finding space. When I think an overhead can be rearranged to accommodate additional bags, I ask the other passengers rather than the FA and usually receive no argument.

Again, not questioning that you received bad service, but these are things I keep in mind to make my own travel smoother.
I personally see no difference in the professionalism of UX vs mainline UA. They both have people all over the spectrum. The UX FAs do tend to be less experienced and hence 'unpolished' but usually they are usually less stuck up
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