FlyerTalk Forums - View Single Post - Years of status is available
View Single Post
Old Sep 20, 2018, 7:31 pm
  #177  
Iguana0
 
Join Date: Nov 2010
Posts: 46
Originally Posted by flandery
I'm shocked you got a practical response at all. When I asked about my years of status, I ended up getting this reply on the 9th.



It's probably worth saying that I asked about years of status on my Marriott account. I asked about a number of SPG issues separately, and other than the automated email response with a case number, I haven't heard anything at all in almost 3 weeks now.
I guess it’s YMMV. I called and had a case filed with no response for weeks. Then emailed and got a response in about a week. But I still don’t know why all my years did not count and they did not address that at all.
Iguana0 is offline