FlyerTalk Forums - View Single Post - The 2018 BA compensation thread: Your guide to Regulation EC261/2004
Old Sep 18, 2018, 3:50 am
  #1336  
Globalist
 
Join Date: Jan 2009
Location: Singapore
Programs: HHonors Diamond; A3 *Nothing ; BA Exec. Club Gold
Posts: 1,687
Originally Posted by OldFruity
BA 12 out of Singapore delayed substantially tonight. Acft arrived today from maintenance in Manilla and apparently had vital medical equipment missing so Its a No Go at present and BA are currently trying to source replacement items. Should find out shortly if we are going anywhere tonight. 3 hrs late so far and no idea if we are due anything other than an explanation and an apology.
OF
One of my friends was on that flight and claimed the EC 261 600 euro for the 4hr+ delay on a flight over 3,500km.

BA did not proactively point the passengers to their rights. My friend is not a frequent flyer and would not have been aware of this (until I told him).
BA did not provide any vouchers or other assistance before the flight.

To me this is clearly BA their fault.

Globalist
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