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Old Sep 17, 18, 6:45 pm
  #743  
moondog
FlyerTalk Evangelist
 
Join Date: Dec 2000
Location: Shanghai
Posts: 32,973
Originally Posted by Often1 View Post
The problem arises from carrier training for staff, whether it's AA, DL, or frankly a number of the non-Chinese Asian carriers whereby they view a ticket such as LAX-PEK-NRT-LAX, where NRT is a connection, not a stopover, as travel from the US to China and back to the US, while Chinese immigration authorities view that same itinerary as travel from the US to China and onwards to Japan (and then could care less what happens from Japan, if anything).

The former is the correct way to look at a ticket as an IATA ticketing matter, while the latter is the correct way to look at document requirements for entering China at PEK.

The language in TIMATIC needs to be express on this point. The proof of the pudding is that agents from unrelated carriers in unrelated locations are making the same error.
TIMATIC's language is not hard for (even semi) educated people to comprehend.
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