Quick query regarding a claim I am going to make this week due to a cancelled flight that my wife was on and was rebooked for 24 hours later. We'll be filing a claim for EC261 which we have done successfully before. In the past I have used the template letter from moneysavingexpert.com but is it in fact easier to use the online form on the BA website or does it make no difference? Also, there will be an extra hotel night charge in there - is that on top of the the expected €600 or should it be a part of it?