Originally Posted by
flycal312
I look forward to seeing them in small claims court. No offer for anything to cover airfare or the canceled hotel. Offer to pay for lodging at the prevailing doubletree rate.
Hyatt really is asleep at the switch. They’ll be paying at around $2500 in my case. Pm if want to collaborate.
Not sure what you think your case is and what you think Quebec courts will do about it. Unless the hotel cancelled your confirmed cash rate, Hyatt's lawyers should find it really easy to get a court to agree that they don't have to pay for award nights at non-Hyatt hotels.
Whether Hyatt is providing good service or not is a matter between you and Hyatt...