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Old Sep 14, 18, 2:05 am
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Join Date: Mar 2001
Location: SDF
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 13,478
Originally Posted by moa999 View Post

QF telephone staff refused to provide any prior advice despite being pressed...
We hear this many times and unfortunately I can't think of an instance where calling reservations for advance advice about an advance visa waiver is beneficial (vs the time and frustration). Even if reservations manages to find the correct information, even if they annotate your booking, it should have no effect at check-in. Visa rules can change by the day and any check-in agent has to do the whole process of verification from scratch in order to determine your eligibility to travel at that immediate time.

As for the OP's issue, this is clearly an AA error, which they have admitted before. Shame they persist. For US passport holders the solution may be a 10 year visa, but for the majority of other nationals, this is not an option. Nor is it a particularly good option for travellers looking to visit China as a once-off.
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