Originally Posted by
isle-hawg
I am curious as to why our experiences are so different? Are you new to HH or just spend most of your stays in Asia and outside North America?
Most of my stays have been outside of North America. However the only HGI I've been to before this one was the HGI Downtown Phoenix but I got a great upgrade there (and a toothbrush in the room
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Originally Posted by
KoKoBuddy
I see that as a feature, not a bug. I hate being thanked for being (fill in the blank) status, whether at hotels, airlines, whatever. Maybe it's just me.
I know what you mean but I just figure if they mention Diamond there's a higher possibility for an upgrade.