Hmmm, I booked the Hyatt on points (Jan 3-5) during the recent Hyatt points sale, I don't think it's possible to cancel.
I know that the beach isn't that great, but I read that the Hyatt has very nice pools and isn't too far from the city. So I thought it might be good for relaxing during the day and a good starting point for day trips...? Or was it a complete mistake?
Also my parents in law will probably be staying in Cartagena 4 more nights after that - they could either stay at the Hyatt or I could book them into a hotel in the old town?