Originally Posted by
bruinfever
Yea, I have had a bunch of incompetent CSR's tell me the reason my account balance is incorrect is because I haven't combined accounts. I'm not combining anything until this is resolved. Coming up on 4 weeks. The level of incompetence is just jaw-dropping. I cant understand how heads aren't rolling....
I wonder if there are others here in a similar situation as you, including the "high" number of points.
For my situation, I was nowhere near as you in the point totals, but at least now you have another data point.