Originally Posted by
jamesie_version1
It's not on the website - room has changed to 'standard rate' and there is no information on summary of charges. The hotel has just joined the SPG within the past month, so I wonder if there are some communication issues with the booking systems.
Anyhow, I'm not really worried and think your approach is spot-on.. Just curious.
James
Yes, I was speaking in the past tense, ie pre-merger. I’m at a hotel now on a BRG. Rate was not displayed on the reservation on Marriott site (even though it was the correct rate on SPG site pre-merger). At check-in, they quoted me the wrong price, so I handed over the confirmation and it was corrected immediately.