Join Date: May 2012
Location: Munich, Algarve, Sussex or S.F Bay Area
Programs: Mucci, BA Gold, A3*Gold, AA Plat, HH Gold, IHG Plat Amb, Marriott Plat
Posts: 4,158
I had an interesting experience booking a flight on the Gold line this morning. Apart from the fact that this was an ex-CAI booking too complex for ba.com, I really do not trust the web site after everything I have been hearing. The agent was courteous and friendly but when it came to payment and I asked her to use the Amex from my profile, she told me that they are having to enter full card details into a different payment system. She needed full card details, full billing address and cvv. She also said, that would now be stored in the new payments system replacing my previously stored card. This does point to the payment system for telephone bookings having previously been compromised as well as the fact that they now have a new one, so I guess we should assume it's safer.