FlyerTalk Forums - View Single Post - AA Five Star and Five Star Select Personal Assistance Service (master thread)
Old Sep 10, 2018, 7:43 pm
  #69  
Dr. HFH
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Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Originally Posted by chenalex
I was wondering if it'd be possible to request an agent that speaks Mandarin Chinese? My mom is flying JFK-LAX by herself and has limited English so I'm looking into this service
Yes, it is possible to request an agent that speaks Mandarin Chinese. The best way to find out if you'll actually get one is to call and ask.
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