Old Sep 10, 18, 6:39 pm
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,190
Post #10 answered the OP's question. Email the CEO. Even though he won't read the email, the people that will could be able to assist here. Asking for the nights instead of a refund, as SkiAdcock suggested, sounds like the best plan here.
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