Originally Posted by gcuk

Also received a call from BA a coupe of hours ago. I was initially a bit suspicious of the call but no personal / verification data was asked for. I had made one booking in the affected period. The very pleasant lady apologised for the problems caused, asked if I'd contacted my credit card provider, etc.
I told her is was far more annoyed that my personal data was out there for sale, rather than the credit card info, as Amex have advised they are monitoring my account and I wont be liable for any fraudulent transactions. She said that my comments would be fed back to management. There was no mention of any compensation/goodwill gesture.