FlyerTalk Forums - View Single Post - Buy on board: Information guide for BA shorthaul economy services
Old Sep 9, 18, 6:54 am
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,165
The loss of bacon rolls on the morning service is plain stupid but let's take this a step further.

On Air Asia I can preorder my food thus avoiding the idiocy of not have BOB yet the great BA is unable to offer such a simple service.

BA is a shambles from top to bottom in terms of customer service and I'm talking about Waterhouse not the poor staff on board whose life would be much easier if these things were all simply done by pre order.
smokie36 is offline