Originally Posted by
jubujoy
my MileagePlus acct was hacked - any ideas how, and what to do?
....
I called UA and emailed securitytips@mileageplus and am waiting for response from the Security people. I've changed all my passwords.
Has anyone else had a problem with UA MileagePlus? Also wondering if the hacker could have gotten in through AwardWallet....
You have contracted the right folks at UA.
Check to make sure your account profile has not been modified, especially email and phone information,
However your account was hacked, somehow they got your credentials -- how long since you had previously changed them? Who else had you shared them with, like AwardWallet. Whoever had the info previous should also be notified. Third parties had been a problem in the past.
Merged your posting in a previous series of discussions, so it may be helpful to read the past incidents.