FlyerTalk Forums - View Single Post - UA Account Hacked / Reports of Fraudulent Award Travel Redemption
Old Sep 8, 2018, 2:31 pm
  #266  
Aussienarelle
 
Join Date: Oct 2015
Location: SAN
Programs: 1K (since 2008), *G (since 1990), 1MM
Posts: 3,217
Oh jubujoy I am so sorry to read your post.

I am surprised that United does not send an e-mail when points are redeemed - to me it is one of the many failings in their IT system.

These days United no longer posts the itinerary to your account when your miles are used (recent change) - another failing in my mind. Not that this issue would have helped in your particular circumstance.

Good luck and I hope the points get reinstated.
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