FlyerTalk Forums - View Single Post - Marriott Lifetime Elite Status General Discussion [Master Thread]

Sep 7, 2018, 8:28 am

#162

swag

FlyerTalk Evangelist

Join Date: May 2001

Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.

Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,

Posts: 14,517

Quote:

Originally Posted by Duck1981

Hi All

Can anyone see the correct lifetime status in the app?

For me the app shows 414 nights + 9 years Platinum but 'next step: lifetime silver'.

Just wondering if I should contact them?

Cheers
Danile

I had the same problem. In my case, when I then merged accounts, it triggered a recalculation and corrected itself. If you have already merged or don't want to merge, then you should contact them.

FWIW, I had contacted them, twitter and email, before the merge corrected it. Twitter took 10 days to respond, by then it was fixed. Email replied in one day with this message: "After further reviewing your account, I do see where your account should have been upgraded. At this time, we are still reviewing account and ask that you allow us 5-10 business days to fix your status."

Good luck.

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