Originally Posted by
Lurd
As far as I know, all PSLs can book the same flights.
And yes, there are country-specific phone numbers, that again, I cannot disclose publicly. However, you're more than welcome to ask me for a specific one via PM
Was actually not referring to flight bookings this time, just a general question about how the phone lines are routed?
So calling NL number - goes to NL PSL? (Agents speaking Dutch/English)
Calling FR number - goes to FR PSL? (Agents speaking French/English)
Calling to other numbers - goes to CZ PSL? (Agents speaking French/English/German)
While we are on the topic, do you also cater for other languages? e.g. if you get someone who is not proficient in English (or German/French) and asks to speak a different language, do you have a way of finding an agent speaking that language?
Will PM you for a number
