FlyerTalk Forums - View Single Post - BA Investigating Theft of Personal and Financial Data
Old Sep 6, 2018, 11:35 am
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Cw novice
 
Join Date: Feb 2016
Posts: 943
BA Investigating Theft of Personal and Financial Data

Just seen this on twitter:

Customer data theft



We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app the stolen data did not include travel or passport details.

From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised.

The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.

We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers’ data very seriously.We are investigating, as a matter of urgency, the theft of customer data from our website and our mobile app. The stolen data did not include travel or passport details.



From 22:58 BST August 21 2018 until 21:45 BST September 5 2018 inclusive, the personal and financial details of customers making bookings on our website and app were compromised.



The breach has been resolved and our website is working normally. We have notified the police and relevant authorities.



We are deeply sorry for the disruption that this criminal activity has caused. We take the protection of our customers’ data very seriously.

What to do if you have been affected

If you believe you have been affected by this incident, then please contact your bank or credit card provider and follow their recommended advice. Please check back here for further updates, we will be updating this page.
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