FlyerTalk Forums - View Single Post - Aeroplan issues with award redemption on partner airlines
Old Sep 5, 2018, 9:03 am
  #109  
Beltway2A
 
Join Date: Apr 2017
Location: WAS
Programs: Free Agent
Posts: 1,757
Originally Posted by ffsim
I admit I haven't been following this thread too closely, but what evidence do we have that bookings are being cancelled? Are you talking about forced bookings made since the latest round of "IT problems" began around 8/22, or are you talking about any existing bookings?
I called in today and was fed the same line about bookings being cancelled. The rep also seemed to think that Aeroplan was buying paid tickets for those affected. Given that, I'm led to believe there's some internal misinformation conflating the current issue with the LX F debacle a while back.
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