Originally Posted by
kmersh
.... I have never flown a Basic Economy ticket, so I truly have no idea how to help my friend, does anyone where know how being disabled in a wheelchair works with a Basic Economy ticket?
....
He will also need the aisle chair as he can barely walk more than 10 steps or so.
Have your friend contact the Accessibility folks for this and all future travel
Originally Posted by
WineCountryUA
....
UA does block some seats for special needs and they are not released for others until check-in
It is best to arrange this in advance and not wait till you get to the gate -- it gets much more difficult at the gate.
For more on working with UA concerning your request see
Customers with disabilities
and in particular
Seating accommodations for customers with disabilities
To contact the United's 24-hour Accessibility Desk call 1-800-228-2744.