Originally Posted by
CLEguy
I have had luck in having points manually adjusted for a stay later this week. Agent knowledge of this seems to be scattered at best, but insisting it's possible and asking for a supervisor should help.
This thing is beyond botched, but I think we all know that by now...
Thanks for the update. Curious, legacy SPG hotel? Booked prior to 18th? Did you call SPG or Marriott?