Amex Offers is an advertising program. The 10% refund offer is from Staples
through American Express. It may well be that the clawback decision was made by Staples. We have a
REPORT of staples.com cancelling orders in July to effectively limit refunds to $100 per household.
Also there is already discussion in at least three threads:
https://www.flyertalk.com/forum/manu...l#post30149335
2018 Shutdown Thread
Are you getting rid of the SPG Card now?