FlyerTalk Forums - View Single Post - Possible to modify SPG award reservations made prior to the merger?
Old Sep 4, 2018, 7:52 am
  #7  
Pseudo Nim
 
Join Date: Jan 2006
Location: In the air
Programs: Occasional RTW club
Posts: 6,917
Originally Posted by sdsearch
You asked a different question in the thread title than in the first post.

To answer what's in the thread title:

Yes, you can technically modify SPG award reservations online and depending on what you change it may not reprice. I only changed my arrival time (from morning to evening, because of flight rerouting), and that took without any changes to the rate.

But of course a date change would be different.
Fair. Sorry. To me, "modify" means a substantial change - changing times and so on is hardly likely to impact hotel revenue, so they're unlikely to reprice those. Date change is another story...

Anyway, I'll probably try Customer Service in a few months when things have settled down (where's my Chat..) and if it's a no, I'll just stay at an Intercontinental in this particular instance - I have zero desire to reward Marriott with more points after this awful mess.
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