Originally Posted by icegirl

BA has a large hold on London slots so as a result lacks competition on all routes and a Conservative (Tory) govt who don't invest in public transport or services generally.

However, they (BA) will be releasing a new seat from next year on their A350. They are currently in the progress of rolling out new on board amenities including, bedding, kits, Wi-Fi and have changed catering suppliers on all routes. All aircraft currently undergoing a thorough deep clean and the ghastly 747 are gradually being retired from the fleet.