Originally Posted by
mikeef
The passenger was denied boarding.
We still have not heard from the traveler directly - all we have, respectfully, are the 2nd hand comments from OP - who admits NOT being present.
How about traveler engages AC, gets reply which will certainly come in due course, and shares for all to see, if they so wish how AC views this matter.
Of course, speculating is far more fun than getting the views first hand of the parties in this transaction - but that is what much of this Forum contains so hopefully not spoiling your fun