Originally Posted by k0d3g3ar

Having massive issues with Plastiq of late. Twice now, payments made with Chase VISA cards (also one with Citi Mastercard), were accepted and within 24 hours I get the "We want to look into this payment further" emails, requesting copies of invoices, vendor website, etc. First one was for me paying my book keeper her fees, and the 2nd one was for paying my daughter's apartment rent at college. Meanwhile I'm getting emails from what appears to be a Plastiq "Private Client Representative" trying to court more business from our company to pay through Plastiq. If it is this hard for simple and relatively small (ie. < $2000) transactions, they are not viable. I can (barely) understand the AMEX issues, but VISA? And now Mastercard? Is this a business on life support?