Old Aug 30, 18, 11:45 am
Join Date: Nov 2008
Location: Ipswich
Programs: BA GGL, Royal Ambassador
Posts: 306
Originally Posted by rossmacd View Post
Would BA ever give you benefit of the doubt?

Depending on how you answer that, will determine how you should proceed.
From time to time yes, agent was very apologetic about it, but with one data point I can't make a judgement, hence wondering if others have seen this, or if it is a one-off glitch (always possible with BA)
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