Originally Posted by
rjque
I’m having this issue with a flight tomorrow. 8 am from ORD to SFO. I’m checked in but not on the visible waitlist. Phone agent says I’m number 1 on the “priority” waitlist. Is this still an issue I need to get ahead of on the phone or at the gate, or can I trust what the agent told me?
In my experience, if you're not seeing yourself on the waitlist, you're not going to get the upgrade. I'd keep trying for someone else that can help.